Privacy Policy

Who we are

This privacy policy applies to Roatan Casa Martina (roatancasamartina.com), a vacation rental at Camp Bay Estates, House 16, Camp Bay, Roatan, Islas de la Bahía, Honduras. Contact: info@roatancasamartina.com.

What we collect

When you inquire or book, we may collect:

• Name and email address
• Phone number (if you provide it)
• Booking dates and number of guests
• Payment-related information processed by our payment provider (we do not store card numbers)
• Messages you send us by email or booking platforms

How we use your information

We do not sell your personal data to third parties.

• To confirm and manage your reservation
• To communicate about check-in, your stay, and check-out
• To process payments and comply with legal obligations
• To improve our service and respond to questions

Third-party services

We may use trusted third parties to operate our business, including:

• Booking platforms (e.g. Airbnb, Booking.com)
• Channel management and calendar sync (e.g. Hostaway)
• Payment processing (e.g. Stripe)
• Website hosting (e.g. Vercel)
• Email hosting

These providers process data according to their own privacy policies and only as needed to provide their services.

Cookies & analytics

Our website may use essential cookies required for basic functionality. We may use privacy-friendly analytics to understand how visitors use the site. You can control cookies through your browser settings.

Data retention

We keep booking and contact information for as long as needed to manage reservations, handle disputes, and meet tax or legal requirements, then delete or anonymise it where possible.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting info@roatancasamartina.com. We will respond within a reasonable time.

Changes

We may update this policy from time to time. The current version is always published on this page.